Privacy Policy
Maya AI is committed to protecting your privacy. This policy explains how JGC Enterprise LLC collects, uses, and safeguards your information when you use our services or visit dispatchmaya.com.
1. Who We Are
Maya AI is an AI-powered dispatch and scheduling service operated by JGC Enterprise LLC, located in Detroit, Michigan. We provide SMS-based dispatch notifications and customer service communications for trucking and service businesses.
2. Information We Collect
When you submit a request or sign up through our website, we may collect the following information:
- Name — your full name or business contact name
- Phone number — used to send SMS dispatch and service notifications
- Email address — used for confirmations and service communications
- Company or business name — to identify your organization
- Location or address — for dispatch routing and service coordination
3. How We Use Your Information
We use the information we collect to:
- Send SMS notifications for job dispatch, load booking confirmations, and scheduling updates
- Respond to service inquiries and customer support requests
- Improve and operate the Maya AI platform
- Comply with legal obligations
We do not use your information for marketing purposes or send unsolicited messages.
4. SMS Communications & Opt-In Consent
By submitting your phone number through our website form at dispatchmaya.com, you consent to receive SMS notifications from Maya AI / JGC Enterprise LLC related to your service request.
Message frequency varies based on your service activity. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP.
5. Data Sharing
JGC Enterprise LLC does not sell, rent, or share your personal information with third parties for their own marketing or commercial purposes.
We may share data only in the following limited circumstances:
- When required by law or in response to a valid legal process
- To protect the rights, safety, or property of JGC Enterprise LLC or its users
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of SMS communications at any time by replying STOP
9. Children's Privacy
Maya AI is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
- Business: JGC Enterprise LLC
- Website: dispatchmaya.com
- Location: Detroit, Michigan, United States